File Retention & Deletion Policy

During order processing

Files are retained for the period needed to review the order, perform translation, proofread, deliver the result, and address service-related comments.

After completion

Operational and delivery copies may be retained for a reasonable period to support re-delivery or review, subject to legal, accounting, and proof-of-service needs. Customer documents are not used for marketing without separate permission.

Deletion requests

The order owner may request file deletion after completion using the registered contact details. We verify the requester before deletion. Removal from secured backups may require the normal backup cycle, and minimum invoice or dispute records may remain when required by law.

Customer responsibility

Customers should retain their own copies of the source document and final translation after delivery. The store is a delivery channel, not a permanent customer archive.